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Travel


More charges in airport gun smuggling case

Several men charged in an airport gun smuggling case that first came to light in December 2014 are now facing upgraded charges. The defendants allegedly trafficked guns from Atlanta to New York on airline flights, conspiring to sell firearms purchased in Georgia — including AK-47 assault weapons — in Brooklyn. A former Delta Air Lines employee allegedly carried backpacks and bags of guns...
Hartsfield-Jackson’s threat of privatizing security prompts talks with TSA

Hartsfield-Jackson’s threat of privatizing security prompts talks with TSA

Hartsfield-Jackson International’s threat that it could privatize security screening of passengers has already prompted conversations with the Transportation Security Administration to address long lines at checkpoints, according to the airport’s general manager. The problem of long security lines has grown over the last year, said Hartsfield-Jackson general manager Miguel Southwell. &ldquo...
Hartsfield-Jackson to strike real estate consulting deal with Jones Lang LaSalle

Hartsfield-Jackson to strike real estate consulting deal with Jones Lang LaSalle

Hartsfield-Jackson International plans to strike a real estate consulting deal with Jones Lang LaSalle as it looks for more ways to make money off the land it owns around the airport and in Dawson County. The airport is seeking Atlanta City Council approval for a three-year on-call commercial real estate consultant contract with Jones Lang LaSalle worth up to $1.2 million total. Chicago-based real...
Ant artwork taken down at Hartsfield-Jackson

Ant artwork taken down at Hartsfield-Jackson

The unusual artwork featuring giant sculptures of ants crawling along the ceiling and the wall at Hartsfield-Jackson International Airport has been taken down.   Atlanta airport spokesman Reese McCranie said the ant artwork entitled “Brute Neighbors” came down from the North baggage claim area last week as the airport prepares for a modernization of the terminal. The construction...

New in-flight snacks coming to Delta

Passengers on Delta Air Lines flights will soon have some different snack options. Delta is changing up its in-flight snacks again, adding almonds, different pretzel sticks and coconut granola bars to the choices starting in June.
America’s most authentic dive bars

America’s most authentic dive bars

The dive bar’s obituary probably has been written a thousand times, sometimes with an eloquence that would baffle the average coot who shuffles into these black holes, looking for a shot and a beer before the clock strikes noon. And yet, the ratio of dive-bar listicles to dive-bar obits must be about 10 to 1. Either the dive bar’s demise has been greatly exaggerated or the definition of...
Summer fliers to see changes at Atlanta airport

Summer fliers to see changes at Atlanta airport

A record number of travelers are expected to take to the skies this summer, according to an airline industry group. A total of 234.1 million passengers will fly on U.S. airlines from June through August, or more than 2.5 million a day, lobbying group Airlines for America said Thursday. That’s up 4 percent from last summer, amounting to 100,000 additional passengers a day. Driving the growth...
Delta holds marathon Facebook Live to read names of 80,000 employees

Delta holds marathon Facebook Live to read names of 80,000 employees

In an unusual piece of corporate performance art, Delta Air Lines is conducting a 50-hour Facebook Live video to read the names of all of its 80,000 employees. The premise of the stunt by Delta is to say thank you to its employees before the start of the busy summer travel season. The Facebook Live started at 9 a.m. Wednesday morning showing pre-recorded videos of celebrities, athletes and business...
Travelers could face hassles if laptop ban extends to Europe

Travelers could face hassles if laptop ban extends to Europe

As U.S. and European officials discuss a possible expansion of a ban on laptops, tablets and other large electronic devices to flights from Europe to the United States, an airline industry group says such a move could reduce travel. According to International Air Transport Association CEO Alexandre de Juniac, if the ban is expanded, businesses will cancel trips “rather than risk having...
Can I bring a viking helmet? AskTSA is here to help

Can I bring a viking helmet? AskTSA is here to help

The tweet initially stumped Mary Ham. A traveler wanted to know if she could stow a spray-tan extender that resembled an alien blaster in her carry-on bag. The AskTSA specialist rifled through her mental file cabinet filled with agency rules and regulations, searching for an answer. “I’m pretty sure this is fine,” said the Transportation Security Administration employee of nearly...
Parents warn about program that helps children fly alone

Parents warn about program that helps children fly alone

After accusations that a minor was a victim of a crime at Charlotte Douglas International Airport, a whistleblower inside American Airlines sent an email to Channel 9 anchor Erica Bryant, raising questions about a company at the airport that helps care for children. The whistleblower claimed that the company has had multiple problems in the past. In a 9 investigation, Bryant uncovered the details...
Delta testing facial recognition technology, self-service bag drop

Delta testing facial recognition technology, self-service bag drop

Delta Air Lines is launching a test of facial recognition technology to match passengers’ faces with their passport photos, which it says is the first such test by a U.S. airline. The facial recognition technology will be part of one of four self-service bag drop stations Atlanta-based Delta is introducing at its hub at Minneapolis-St. Paul International Airport this summer. The stations will...
A weekend in Camden, Maine

A weekend in Camden, Maine

Weekend in Camden, Maine, one of three ways: on a budget, spending a bit more, or when the getaway calls for a splurge. Camden is a quintessential New England town within steps to a working harbor. Book a cruise on the harbor cruises or one to spot whales and puffins. The community where the mountains meet the sea offers an incredible number of hiking trails for avid hikers to absolute beginners &mdash...
South Georgia wildfire burns up tourism dollars

South Georgia wildfire burns up tourism dollars

When James Beck and his wife arrived on Amelia Island a week ago, they weren’t thinking about the wildfires burning some 40 miles away in the Okefenokee Swamp. But the sprawling, creeping conflagration has a knack for getting in people’s business, and by the end of the week the Fayetteville couple were dealing with a smell very different than fresh sea air. “It smells like someone...
In Ellijay, you can stay in a tent that's amazing

In Ellijay, you can stay in a tent that's amazing

The Martyn House Retreat & Event Facility near Ellijay is not your traditional B&B. Where else can you spend the night in a luxuriously appointed tent from India and dine on breakfast prepared with freshly picked ingredients from the on-site gardens? Situated on 18 rolling acres in the North Georgia mountains, the property was opened in 2009 by proprietors Rick Lucas and JoAnn Adams. The unique retreat...
Travel: Journey to new experiences, from Georgia to Africa’s east coast

Travel: Journey to new experiences, from Georgia to Africa’s east coast

Our journeys not only provide us with new experiences, but they create memories and Facebook posts that last a lifetime.  It’s no wonder, then, studies confirm that traveling makes us so happy. In fact, the joy of planning a getaway can be just as fun as the trip itself. So where will you go this year? Where will you create your new memories?  We hope our latest issue of our Travel...
Discover Georgia’s Barrier Islands

Discover Georgia’s Barrier Islands

Compared to its neighbors to the north and south, Georgia has a short coastline, measuring just 100 miles from Savannah to St. Marys. And unlike the green and blue ocean waters of its neighbors, Georgia’s water is brown, a result of the nutrient-rich silt and sediment washed down by the mighty Altamaha and other rivers that empty into the ocean here. What really sets Georgia’s coastline...
Delta to begin massive relocation effort at Los Angeles hub

Delta to begin massive relocation effort at Los Angeles hub

Travelers beware: Delta Air Lines is about to begin a massive move of its operations at its Los Angeles hub. It’s a gargantuan effort that will cause hassles for travelers and will require 20 other airlines to relocate at Los Angeles International Airport (LAX). Delta “will set off a move of airlines never before seen at a major U.S. airport,” said LAX operator Los Angeles World...
St. Louis to turn Chuck Berry's one-time home into museum

St. Louis to turn Chuck Berry's one-time home into museum

St. Louis is planning to convert Chuck Berry's one-time home into a museum and to create a cultural district around it honoring the rock 'n' roll legend and other prominent African Americans who have lived in that part of the city. The city on Monday solicited bids for the project, which will be centered around the home at 3137 Whittier St. in north St. Louis where Berry lived for eight years in the...
Tourists swap Bourbon Street for Spanish moss on bayou tours

Tourists swap Bourbon Street for Spanish moss on bayou tours

Three years after New Orleans resident Jared Sternberg formed Gondwana Ecotours, a travel company that organizes cultural and environmental excursions to such far-flung places as Ecuador and Rwanda, he decided to start a similar business in Louisiana. Late last year, the 31-year-old graduate of Tulane University Law School opened Beyond the Bayou, which bridges a gap between the Big Easy and the less-visited...
Museum of the Bible meant to appeal to all religions

Museum of the Bible meant to appeal to all religions

With a subject sacred and central to diverse faiths, the Museum of the Bible aims to appeal to religions of all kinds, and to those who don’t believe in any. Washington’s newest museum — set to open Nov. 17 in a 430,000-square-foot building a few blocks south of the National Mall — will be chock-full of artifacts and exhibitions focused on the Bible’s long history and...
Pinball wizards have a home in Delray Beach

Pinball wizards have a home in Delray Beach

Forty years ago, a person could go into a serious quarter deficit in a place like the Silverball Museum in Delray Beach. With 88 pinball machines as well as two dozen arcade games, the attraction has been attracting the flipper-obsessed since it opened in 2016. Nowadays, though, you just pay a flat fee and it’s free play. For $25, you could pull back and let her rip all day long, or just play...
Delta, preparing to end Fox Theatre sponsorship over rival carrier’s event, also has message regarding other partners

Delta, preparing to end Fox Theatre sponsorship over rival carrier’s event, also has message regarding other partners

Delta Air Lines, which pointedly said it would not renew its sponsorship of Atlanta’s Fox Theatre due to an event hosted by a key rival at the venue, also had a message regarding other companies and organizations it counts as partners. The event that caused the falling out with the Fox was a dinner hosted by Qatar Airways on Tuesday night featuring a private concert by singer Jennifer Lopez...
Passengers fight after Spirit Airlines cancels flights

Passengers fight after Spirit Airlines cancels flights

A fight broke out Monday night at a ticket counter at Fort Lauderdale’s airport after passengers argued with Spirit Airlines employees and police. Spirit passengers have been dealing with delays or cancellations. Passengers left a plane Monday night after their flight was canceled and went to a ticket counter where they found a line, WFOR reported.  Video of the fight has been cropping...
Craft brewery opens in Mayberry-like Greensboro, Georgia 

Craft brewery opens in Mayberry-like Greensboro, Georgia 

It’s a mid-April afternoon in Greensboro, Georgia, and master brewer Taylor Lamm stands on the patio outside Oconee Brewing Company breathing the fresh spring air. A minivan pulls up and the passenger window rolls down. “Are y’all open yet?” comes a voice from inside. “Not yet,” answers Lamm, “We’re opening on May sixth.” “We’re so...
Passenger requests gluten-free meal. Wait until you see what he received

Passenger requests gluten-free meal. Wait until you see what he received

Many companies make adjustments and offer substitutes when someone has a food intolerance or food allergy. Imagine the surprise, and even disappointment, when one passenger who requested a gluten-free breakfast received a banana.  >> Read more trending news  Martin Pavelka said he requested a gluten-free breakfast on his All Nippon Airways flight from Tokyo to Sydney because he suffers...
Air passenger incidents: Congress ponders new rules on airline service

Air passenger incidents: Congress ponders new rules on airline service

In the wake of painful airline passenger incidents caught on video, some members of Congress want new regulation of airline practices. Proposals include requirements for minimum seat sizes, caps on baggage fees and a guarantee that boarded passengers have the right to fly. Legislation related to airlines could tie into upcoming debates over Federal Aviation Administration funding reauthorization...
Airline passenger posts video of family booted off flight, Delta apologizes

Airline passenger posts video of family booted off flight, Delta apologizes

A Delta Air Lines passenger has posted a video of his family being booted off a flight over a dispute regarding the use of a seat. UPDATE — Delta released a statement Thursday afternoon saying: “We are sorry for the unfortunate experience our customers had with Delta, and we’ve reached out to them to refund their travel and provide additional compensation. Delta’s...
Airport workers to be trained to spot human trafficking

Airport workers to be trained to spot human trafficking

Airport and airline employees are being enlisted in an effort to spot signs of human trafficking. As home to the world’s busiest airport and host of large conventions and professional sporting events, Atlanta is a hotspot for sex trafficking of children, according to the FBI. Atlanta’s underground sex economy generates an estimated $290 million a year, the largest of the U.S. cities...
Delta funding Georgia Tech research facility for airline projects

Delta funding Georgia Tech research facility for airline projects

Delta Air Lines said it is partnering with Georgia Tech on a research facility in Midtown Atlanta to fund projects to help improve its operations and the customer experience. Altanta-based Delta is funding the project with a $2 million grant. The airline already has a five-year lease on a 6,500-square-foot space in the Centergy building in Georgia Tech’s Technology Square, to launch the new...
Air passenger woes: Congress raises threat of new airline regulations as fix

Air passenger woes: Congress raises threat of new airline regulations as fix

A Congressional committee grilled airline CEOs at a hearing Tuesday over high-profile customer incidents that raised concerns about the treatment of airline passengers. Rep. Bill Shuster, R-Pa., chairman of the House transportation committee, raised the specter of increased regulation of airlines to address the issues, if airlines can’t fix the problems on their own. Some say limited competition...
Delta investigates pilot’s actions during altercation between passengers, pilot returns to duty

Delta investigates pilot’s actions during altercation between passengers, pilot returns to duty

Delta Air Lines said it has returned a pilot to duty after investigating his actions during an altercation between passengers on a jetway after a flight. The video was posted on entertainment website TMZ.com showing a pilot trying to break up a fight between two passengers on a jetway, grabbing one by the arm and appearing to slap his hand down on the person’s arm. According to Delta, he...
Airline incidents spark debate over passenger rights

Airline incidents spark debate over passenger rights

Sparked by an explosive video of a United Airlines passenger being dragged from a plane, a series of incidents captured on cellphone video showing passenger conflicts with airline staff are raising concerns about travelers’ rights and airline safety practices. The incidents are often a clash of passengers’ rights, airline regulations and the high-pressure world of airline operations. Last...
Now made in Alabama: Airbus jets

Now made in Alabama: Airbus jets

MOBILE, Ala. — From Delta Air Lines headquarters in Atlanta, the Airbus facility that opened in Mobile in 2015 is about 330 miles away — a roughly 4.5 hour drive or a 1 hour and 20 minute flight. That’s much closer than Airbus’s headquarters in Toulouse, France, in both distance and political je ne sais quoi. Airbus said the vast majority of airliners assembled in...
The best day to buy gas in metro Atlanta

The best day to buy gas in metro Atlanta

Gas prices in metro Atlanta are on the rise. Read More: Atlanta gas prices up — just when drivers are using more, thanks to the I-85 collapse Across the country, gas prices are the highest they’ve been in more than 19 months. The price of gas is highest in San Francisco at an average of $3.04 per gallon this past week. It was the lowest in Jackson, Mississippi, at $2.09 per gallon...
Florida: ‘Avatar,’ space thrills, animals, beaches lead to family fun

Florida: ‘Avatar,’ space thrills, animals, beaches lead to family fun

Family vacations and Florida remain synonymous, from its top tier theme parks to its natural wonders. Parents can head south with ease, knowing the Sunshine State always perpetually shines bright with options for the whole clan. Although most of its emphasis is on real-world critters, Disney’s Animal Kingdom, one of Walt Disney World’s four theme parks, is dedicating some serious real...
Florida: where to eat on your vacation

Florida: where to eat on your vacation

Zak Stern’s DIY bakery gets high marks for its Nova salmon sandwich, the spiced-up shakshuka, avocado toast and more. 405 N.W. 26th St., Miami. 786-347-7100, zakthebaker.com. Locals love the locally caught seafood, and tourists follow suit. Oysters, grouper, fried shrimp and crabcakes rise to the top. 15 Avenue D, Apalachicola. 850-653-9888, owlcafeflorida.com. This foodie find sits...
Delta passenger uses restroom before takeoff, gets bumped from flight

Delta passenger uses restroom before takeoff, gets bumped from flight

A Delta Air Lines passenger was asked to exit the plane after he urgently had to use the lavatory when the plane was getting ready for takeoff, and a fellow passenger recorded the incident on video, according to an account in the Milwaukee Journal Sentinel. According to an article by columnist Jim Stingl, the flight was getting ready to depart from Atlanta to Milwaukee...
Florida: Whether you love NASCAR or fishing, there’s a place for you

Florida: Whether you love NASCAR or fishing, there’s a place for you

The home of NASCAR’s most lauded race, the Daytona 500, Daytona International Speedway provides a pit stop for fans who want a glimpse behind the action. The facility offers three different peeks underneath the hood with tours ranging from 30 minutes to three hours. Depending on the tour, guests have the opportunity to hop aboard a tram and cruise along the track; climb atop the winner&rsquo...
Florida: Play like Hemingway or indulge in Salvador Dali’s vision

Florida: Play like Hemingway or indulge in Salvador Dali’s vision

Each year, Key West celebrates one of its most legendary former residents, the late author Ernest Hemingway. Throughout the 1930s, the Pulitzer Prize-winning scribe penned novels while holed up in his Whitehead Street studio. Hemingway Days honors Hemingway with a look-alike contest at Sloppy Joe’s on Duval Street, readings and book signings, a three-day marlin tournament and more. One of the...
Florida: An appreciation of history comes naturally

Florida: An appreciation of history comes naturally

Get a taste of both history and natural beauty with a visit to Dry Tortugas National Park. It’s located nearly 70 miles west of Key West, and the only way to get there is by boat or seaplane. Yet it’s worth the trouble. The 100-square-mile park features seven small islands surrounded by crystal-blue waters, coral reefs and abundant marine life. The centerpiece is Fort Jefferson, and guests...
Hidden figures: Unsung sites for art in D.C.

Hidden figures: Unsung sites for art in D.C.

Going to museums isn’t always easy in Washington. If you want to visit the African American Museum or find out what all the hype is about at the Hirshhorn’s Yayoi Kusama exhibition, you have to score tickets well in advance and prepare for crowds. It isn’t unusual to find lines in front of the Air and Space Museum or the Natural History Museum. Where should art lovers go for something...
Air fares declined in 2016, according to federal data

Air fares declined in 2016, according to federal data

Average air fares at the end of 2016 hit their lowest levels since 2009, according to the U.S. Bureau of Transportation Statistics. Nationally, the average fares purchased were $347 in the fourth quarter, according to the federal data released Tuesday. That’s down 6.1 percent from a year ago. While average fares have declined, airlines collect revenue from more sources, such as baggage...
Atlanta airport spends nearly $170k to store useless furniture

Atlanta airport spends nearly $170k to store useless furniture

Atlanta airport officials plan to spend up to $168,850 on back payments for storage of old airport furniture that has turned out to be worthless — and another $10,000 to get rid of it. The furniture had long been kept in a basement of the old Georgia International Convention Center near the airport. The city-owned convention center is now used by the film industry. In recent years a ...
Southwest No. 2, Delta No. 5 in latest airline ranking

Southwest No. 2, Delta No. 5 in latest airline ranking

JetBlue Airways ranks No. 1 in a new airline ranking from the American Customer Satisfaction Index, while Spirit Airlines ranks last. In second place in the ranking released Tuesday is Southwest Airlines. Delta Air Lines is in the middle, improving its score by 7 percent from last year. United, Frontier and Spirit are in the bottom three positions. Delta is the largest airline in Atlanta, controlling...
Police who dragged passenger from United flight stand by use of force

Police who dragged passenger from United flight stand by use of force

The police report from the aviation security officers who were recorded on video dragging a passenger off an United Airlines flight earlier this month has been released. >> Read more trending news The officers said David Dao was aggressive and said they used “minimal but necessary force to remove the subject,” WGN reported. United had randomly selected Dao to leave the flight...
Frontier Airlines resuming seasonal routes from Atlanta with fare sale

Frontier Airlines resuming seasonal routes from Atlanta with fare sale

Ultra low-cost carrier Frontier Airlines is resuming eight seasonal routes from Atlanta for the summer. Denver-based Frontier is bringing back summer flights from Hartsfield-Jackson International Airport to Austin, Cincinnati, Cleveland, Houston’s Bush Intercontinental, Kansas City, Miami, St. Louis and San Antonio. The airline held a sale Monday including fares for flights through May 30 starting...
Exploring offbeat Austin

Exploring offbeat Austin

With a Texas-size shiny, red boot kicking up its heel on the roof, Allens Boots was hard to miss. Inside were more than 10,000 pairs of cowboy boots, silver belt buckles ranging from merely shiny to massive statement and stack after stack of Stetson hats. Not to be outdone, Lucy in Disguise with Diamonds, a few doors down on South Congress Avenue, was crowned with an outsize statue of its own: a 12-foot-tall...
Rough air tests Delta CEO in first year

Rough air tests Delta CEO in first year

Delta Air Lines CEO Ed Bastian’s first year on the job is testing his mettle, with two computer outages that led to mass flight cancellations and the recent five-day operational meltdown after one day of thunderstorms. And those are just the obvious challenges. Amid increased competition from ultra low-cost carriers, Delta and other legacy airlines have also been struggling through declining...

Hartsfield-Jackson re-phrasing “world’s busiest” moniker

In the city that was once too busy to hate, Hartsfield-Jackson International Airport is now trying to downplay how busy it is — after years of bragging about it. According to Hartsfield-Jackson general manager Miguel Southwell, the Atlanta airport, formerly called the world’s busiest airport, shall henceforth be known as the “world’s most traveled airport.” During a presentation...
Hartsfield-Jackson maintains “world’s busiest” status

Hartsfield-Jackson maintains “world’s busiest” status

After handling a record 101.5 million passengers last year, Hartsfield-Jackson International remains the world’s busiest airport, according to an industry group’s annual ranking. Preliminary results released Monday by industry group Airports Council International confirm the Atlanta airport held the No. 1 spot in the world for traffic and flight counts for 2015. Hartsfield-Jackson has...
POLL: What consumer protections should be added for airline travelers?

POLL: What consumer protections should be added for airline travelers?

The U.S. Department of Transportation has launched a new page on its website with information on consumer protections for airline travelers. The page includes links to information on travelers’ rights during tarmac delays, requirements for flight delay notifications, regulations prohibiting air fare increases after purchase, the 24-hour grace period after ticket reservations, and compensation...
Air Canada accused of bumping 10-year-old from overbooked flight

Air Canada accused of bumping 10-year-old from overbooked flight

Air Canada is the latest airline coming under fire for bumping a passenger on an overbooked flight. But this time, according to the Vancouver Sun, the passenger in question was 10 years old and the only member of his family barred from the trip. >> Read more trending news Brett Doyle had purchased tickets for him and his three family members months ago for a trip from Charlottetown, Prince Edward...
Body odor just one reason airlines might boot you from flight

Body odor just one reason airlines might boot you from flight

From bad body odor to being barefoot, U.S. airlines spell out reasons why passengers can be booted off flights they paid to be on. The rules have fresh relevance in the wake of the firestorm over how a United Airlines passenger was dragged off a flight because the airline wanted to put a relocating crew member in his seat. Airline contracts of carriage, which few passengers probably read, vary by...
North Georgia vineyards are ripe with promise

North Georgia vineyards are ripe with promise

TIGER — Coming into this tiny Blue Ridge Mountain community of 350, you know exactly where you are. From the cool breeze that blows sweet and clear as moonlight through the pines in the surrounding Chattahoochee National Forest to the UGA Dawgs signage hanging off seemingly every other car or storefront, it looks and feels unmistakably like Georgia here. Tastes like it, too. Much to many people&rsquo...
10 best budget destinations for 2013

10 best budget destinations for 2013

We did the homework, now all you have to do is pack your bags. Here, next year's affordable hotspots—where world-class hotels, restaurants, and shops will (almost) make you forget you're traveling on a budget. Year after year, friends and family of the Budget Travel staff inevitably ask us the same question: "Where's the coolest and most affordable place to go next?" Luckily...
Disney's Fantasyland debuts a whole new world of attractions

Disney's Fantasyland debuts a whole new world of attractions

Thursday was a very big day for Disney's Magic Kingdom with the grand opening of Fantasyland. The massive expansion includes nearly a dozen new attractions and rides. Guests said the new Fantasyland the characters come to life. They described it as being in a Disney movie. The new attraction is double the size of the old Fantasyland and adds the iconic castle from "Beauty and the Beast"...
Hartsfield-Jackson helps those with autism prepare to travel

Hartsfield-Jackson helps those with autism prepare to travel

Dozens of people on the autism spectrum participated in a travel “rehearsal” at Hartsfield-Jackson International Airport this week to practice making their way through the airport and onto a plane. “The air travel experience can be particularly challenging for children and adults with autism spectrum disorders… We recognize the world’s busiest airport can be a bit intimidating...
United dragging incident: Delta CEO defends overbookings

United dragging incident: Delta CEO defends overbookings

As New Jersey Gov. Chris Christie calls for airline overbooking to be suspended in the wake of a disturbing video of a United Airlines passenger being dragged off a flight, Delta Air Lines CEO Ed Bastian said he doesn’t believe more legislation is needed and said Delta has done a better job of managing overbookings. “I don’t think we need additional legislation to try to control...
Plenty of great places to eat

Plenty of great places to eat

Tucked onto the 34th floor of the Trustmark Building, this elegant eatery offers sweeping views of Mobile bay and the city’s skyline, earning it a nod from Open Table as one of the country’s most scenic dining spots. The menu reflects a blend of local, Creole and Caribbean influences with dishes such as tuna from Ono Island on the Gulf, chops topped with crab meat and shrimp and grits...
What do airline passengers complain about the most?

What do airline passengers complain about the most?

As the backlash continues after a passenger was dragged off of a United Airlines flight, we’re looking into federal records to see the top issues travelers have with airlines.  Nearly 18,000 people called or went online to file official complaints with the Department of Transportation last year.  Digging through complaints, we found out being bumped off of flights is not one of the...
In Birmingham area, admire an old bike or train, or just bounce

In Birmingham area, admire an old bike or train, or just bounce

What kid doesn’t love bikes? It’s often an obsession no matter what age they are – the “bikes” just get bigger. At this museum, about 20 miles east of Birmingham in Leeds, visitors will find five floors packed with more than 1,400 motorcycles, giving the museum a spot in the Guinness book for having the world’s biggest collection. More than 200 brands are on display...
Kempner: Hey, United, paying passengers is better than dragging them

Kempner: Hey, United, paying passengers is better than dragging them

How much do you think it would have cost United Airlines to have avoided the latest viral video debacle that has enraged consumers (at least those who didn’t scoff at a forcibly bumped passenger’s screams)? My guess is $1,000. But, heck, maybe United could have sweetened the pot by just a couple hundred bucks to try to convince one more passenger to give up their seat and take a later...
Music sites include retro rock studio, room full of replica rockets

Music sites include retro rock studio, room full of replica rockets

A $1 million gift from rapper Dr. Dre went a long way to bringing back that old time rock ‘n roll. The money helped restore this classic sound studio in Sheffield where the Rolling Stones belted out “Brown Sugar” and the Staple Singers crooned “I’ll Take You There” for posterity. The work wrapped up January, and today the space is one of the state’s chief...
In Alabama trip, find adventure, tranquility, history or all of it

In Alabama trip, find adventure, tranquility, history or all of it

The warm waters of the Gulf of Mexico surround this 14-mile barrier island about 40 miles south of Mobile, considered one of the best places around to watch the sun sink below the horizon. The island capitalizes on that view, hosting events such as classic car cruise-ins and concerts in the fading light. Pile onto a ferryboat in Mobile for the 40-minute trip across the bay, or drive over the 3-mile...
Cruise lines offer tours beyond the sea

Cruise lines offer tours beyond the sea

Over the past decade, cruise lines have been offering more opportunities to spend time on land. Now one is starting its own land-only tour company. Royal Caribbean Cruises Ltd. has just begun a subsidiary, GoBe.com, a global tour operator and the first noncruise venture for the company. Through the website, travelers can book day trips in 97 countries and nearly 900 cities. Management intends to triple...
A weekend in Columbia, S.C.

A weekend in Columbia, S.C.

Columbia’s streets are etched in civil rights and Civil War history. Visit the South Carolina State House or the area’s antebellum homes. The small yet impressive South Carolina Military Museum exhibits items from the Revolutionary War to present day. scmilitarymuseum.net Young visitors will love the EdVenture, the largest children’s museum in the South. The nationally acclaimed...
Delta changes gun policy

Delta changes gun policy

Delta Air Lines has changed its policy for guns in checked bags. The Atlanta-based airline has a new requirement that guns checked as baggage be picked up at the baggage service office upon arrival. “Delta is committed to the safety of our customers and employees,” Delta said in a written statement. “Every day we look for ways to refine processes and procedures with the...
Bumping goes viral after man dragged off United flight

Bumping goes viral after man dragged off United flight

A viral video of a man forcibly removed from a United Airlines flight when he refused to give up his seat on a flight has left many fliers wondering what rights they have in such situations. Here’s a rundown of rules on bumping, from a 2011 article in the AJC when the U.S. Transporation Department boosted compensation for passengers who were involuntarily bumped. (It’s updated with the...
United passenger dragged from flight raises questions on airline bumping

United passenger dragged from flight raises questions on airline bumping

After a man was forcibly removed from a United Airlines flight when he refused to give up his seat on a flight, many have been wondering what other airlines’ policies are and what rights passengers have. Here’s a rundown of what the rules are on bumping, from a 2011 article in the AJC when the DOT increased compensation for passengers involuntarily bumped. We’ve updated it with the...
Delta ranks No. 2 in airline ranking for 2016 performance

Delta ranks No. 2 in airline ranking for 2016 performance

As Delta Air Lines emerges from thousands of flight cancellations over five days following a thunderstorm, its 2016 performance gained it a No. 2 ranking in a new airline study released Monday. The Airline Quality Rating put Delta in second place behind Alaska Airlines in the lead position. Atlanta-based Delta inched up one place from a year ago in the ranking by researchers at Wichita State...
Man forcibly removed from flight after not voluntarily giving up seat on flight

Man forcibly removed from flight after not voluntarily giving up seat on flight

Another black eye for the airline industry after a flight crew had police remove a man who refused to voluntarily give up his seat on a flight. United Airlines had overbooked the flight and had asked for four volunteers to give up their seats so other people could fly from Chicago to Louisville on Sunday, WHAS reported. According to passengers, the seats were needed for airline personnel who...
Delta says some flight cancellations likely Sunday, as passengers question airline

Delta says some flight cancellations likely Sunday, as passengers question airline

Delta Air Lines said some additional flight cancellations are “likely” Sunday but it is in “recovery mode” for weather and operational problems that scrambled the heart of spring break for many travelers. The continuing troubles amid sunny skies in Atlanta Saturday had some passengers questioning why Delta still hadn’t fully regained its footing since Wednesday when...
JetBlue raises concerns about challenges cracking into Atlanta market

JetBlue raises concerns about challenges cracking into Atlanta market

As a prominent new airline enters Atlanta, its executives are raising issues about challenges for new competitors flying into Delta Air Lines’ home turf. New York-based JetBlue Airways says it has struggled for weeks to get the gate space it wants to grow in Atlanta, and contends that the lease terms at the world’s busiest airport hinder competition and favor Delta and other incumbents...
New Renaissance hotel to open near Atlanta airport

New Renaissance hotel to open near Atlanta airport

A new Renaissance hotel will soon open near Hartsfield-Jackson International Airport, adding a modern option for travelers staying in the airport area. The Renaissance Atlanta Airport Gateway, under construction since October 2015 and set to open in early May, will join a Marriott and SpringHill Suites in the Gateway development next to the Georgia International Convention Center. It will be...
Kempner: Delta gives passengers a new reason to squirm

Kempner: Delta gives passengers a new reason to squirm

A lot of airports are getting better at pampering travelers – or at least treating them with less indifference — once they make it through TSA security. But at the world’s busiest airport, two big airlines that control the most gate space are taking two very different approaches to our true bottom line. Southwest has a number of soft seats at its gates at the Atlanta airport. Delta...
Delta No. 5 in latest airline ranking

Delta No. 5 in latest airline ranking

Delta Air Lines ranks fifth out of 12 carriers in a new airline ranking by credit score website WalletHub. That’s on par with Delta’s ranking a year ago. Atlanta-based Delta is the largest carrier at Hartsfield-Jackson International Airport. This year, Dallas-based Southwest Airlines came in sixth in the ranking, which looks at everything from delays, cancellations, mishandled...
Delta cancels 300 flights due to thunderstorm

Delta cancels 300 flights due to thunderstorm

Atlanta-based Delta Air Lines has cancelled about 300 flights in the Southeast due to the thunderstorm hitting the area Wednesday. Delta typically has roughly 1,000 peak-day departures a day from Atlanta. Flights at Hartsfield-Jackson International Airport were significantly delayed due to the thunderstorms, according to the Federal Aviation Administration. A ground delay program was in...
Disney gets permit to add gondola rides at theme park

Disney gets permit to add gondola rides at theme park

Disney World appears ready to begin construction on a gondola system that will connect several Disney hotels with Epcot and Hollywood Studios, according to documents obtained by WFTV’S Jamie Holmes. WFTV first reported about plans for the gondola system in February and since then has found how tourists will get to the parks and hotels without using a bus. "It's not a four-seater. It's...
Delta says its pay for men and women is close to equal

Delta says its pay for men and women is close to equal

Delta Air lines says its employee pay is close to equal between men and women. While women are paid 80 cents for every dollar paid to men in the United States, Atlanta-based Delta says it is at 99 percent for merit jobs. Delta said it signed the White House equal pay pledge in 2016 under President Barack Obama and committed to doing an annual gender pay analysis and reviewing hiring and promotions ...
UPDATED: Thunderstorm caused flight delays at Hartsfield-Jackson

UPDATED: Thunderstorm caused flight delays at Hartsfield-Jackson

A thunderstorm hitting Atlanta caused delays at Hartsfield-Jackson International Airport. Departing flights in Atlanta were affected by a gate hold and delays of 46 minutes to 1 hour, according to the Federal Aviation Administration. Hartsfield-Jackson also said on Twitter that the FAA had issued a temporary ground stop on all aircraft movement due to severe weather. The ground stop was lifted...
Feed, interact with exotic wildlife at Wild Animal Safari

Feed, interact with exotic wildlife at Wild Animal Safari

Ever had a giraffe head in your car? How about a zebra at your window? Has a wildebeest ever slobbered on your front seat? Nelson's News on wsbtv.com experienced all that and then some on an animal safari. Safaris offer participants a chance to witness exotic wildlife like very few experiences can. The good news is, participants don't have to travel all the way to Africa to take part in one. There's...
JetBlue launches flights at Hartsfield-Jackson

JetBlue launches flights at Hartsfield-Jackson

JetBlue launched Atlanta-Boston flights on Thursday as a squabble over gate space at the world’s busiest airport continues. The first JetBlue flight taxied to a gate at Hartsfield-Jackson International Airport in between two fire trucks, but without the customary arcs of water sprayed in celebration for inaugural flights. An airport spokesman cited the region’s recent drought for the lack...
Those pesky airline fees and how to avoid them

Those pesky airline fees and how to avoid them

What’s a blanket on a cold airplane worth? Not $12, at least not for one passenger on a recent Hawaiian Airlines flight from Las Vegas to Hawaii. A 66-year-old man was charged $12 for the blanket, but not with anything else, despite causing the flight to be diverted to Los Angeles. According to news reports, the passenger was deemed “unruly” by airport police after saying he &ldquo...
Towns in Smokies beckon visitors again

Towns in Smokies beckon visitors again

It’s a spectacular drive northward along Highway 441 from small town of Cherokee on the North Carolina side of Smoky Mountains National Park to Gatlinburg on the Tennessee side. In the lower elevations, the spring wildflowers of mid-March — mostly trillium — pop from the ground, offering bits of color that soon disappear the higher we climb toward 5,046-foot Newfound Gap at the center...
Snag off-season discounts on trips to India

Snag off-season discounts on trips to India

Travelers can take advantage of extra savings by booking tours during India’s offseason, and some deals extend to travel beyond summer. Safari parks offer peak wildlife viewing in April and May, while mountainous regions provide respite from the heat in June. On the Go Tours (1-866-377-6147) is offering two India tours for the price of one on bookings made by April 15. The discount applies to...
JetBlue starts new service at Hartsfield-Jackson

JetBlue starts new service at Hartsfield-Jackson

More than 13 years after a brief and bruising experience with the Atlanta market, JetBlue Airways is returning to Hartsfield-Jackson International to make another run at carving out a presence at the world’s busiest airport. JetBlue launches service Thursday with one route — Atlanta-Boston with five flights a day. “This is by far our most requested route,” said Dave Clark,...
JetBlue launching flights to Atlanta

JetBlue launching flights to Atlanta

JetBlue launches service at Hartsfield-Jackson International today, initially with only a single route but with hopes to add more. The New York-based carrier will start with five daily flights between Atlanta and Boston. Flights to New York-Kennedy, Orlando and Fort Lauderdale are planned in the future, though the airline has struggled to get its desired gate space at Hartsfield-Jackson. JetBlue started...
Celebrity Cruises’ new ship has ‘infinity’ cabins

Celebrity Cruises’ new ship has ‘infinity’ cabins

Inside Royal Caribbean Cruises’ new Innovation Center called “The Cave,” executives, designers and architects can walk through a virtual cruise ship, granted their 3D goggles are on of course. The VR technology allows them to fine tune new features as simple as where to place tables in the rooftop garden and as radical as redefining the skeletal structure on the 2,900-passenger Celebrity...
Now boarding: Delta’s ‘747 Experience’ in Atlanta

Now boarding: Delta’s ‘747 Experience’ in Atlanta

As the Boeing 747 begins its descent into history at Delta Air Lines, the company opened a jumbo jet-sized exhibit at its museum near Hartsfield-Jackson International Airport. Atlanta-based Delta plans to retire the 747 from its fleet in December. With United also retiring its 747s this year, that will mark the end of the jumbo jet’s run at U.S. passenger airlines. But Delta has preserved one...
Hartsfield-Jackson strikes $181.5 million deal to build new parking deck

Hartsfield-Jackson strikes $181.5 million deal to build new parking deck

Hartsfield-Jackson International Airport has struck a $181.5 million deal to build a new parking deck that will be reachable via the airport SkyTrain. The Atlanta airport is building the parking deck to replace parking being displaced during construction of various airport projects including in the West economy lot where a new InterContinental hotel will be built, the park-ride reserve lot that...
Leggings on a plane: Delta says it has no “item-specific” policy for pass travel

Leggings on a plane: Delta says it has no “item-specific” policy for pass travel

It was the leggings policy heard ’round the world. After United Airlines declined to allow several girls who were wearing leggings to board a flight on pass travel, then another passenger tweeted about it, the question of airline dress policies went viral. But some have also pointed out that airlines often have more stringent policies for employees’ friends or family who are traveling...
How Delta aims to make boarding more bearable

How Delta aims to make boarding more bearable

One of the thorniest issues for any airline is how to get people onto planes in a quick and orderly way while also giving privileged status to those who spend the most. It doesn’t help that flights on popular routes are often full these days, or that many passengers are schlepping carry-ons built to maximum dimensions. The tension between crowd-handling efficiency and tiered service is one reason...
Atlanta airport hotel project gets FAA approval

Atlanta airport hotel project gets FAA approval

A proposed InterContinental hotel at Hartsfield-Jackson International has gained clearance from the Federal Aviation Administration, which concluded it will not interfere with radar or airspace safety at the world’s busiest airport. FAA approval was a key hurdle to overcome for the hotel project, which has been in the works for the past three years. Hartsfield-Jackson spokesman Reese McCranie...
A weekend in the Great Sand Dunes National Park, Colo.

A weekend in the Great Sand Dunes National Park, Colo.

Weekend in the Great Sand Dunes National Park, Colo., one of three ways: on a budget, spending a bit more, or when the getaway calls for a splurge. Trip tips: The Great Sand Dunes National Park is a secret spot in south central Colorado to play among the highest sand dunes in North America (30 square miles of dunes). It’s a photographers paradise of shadows and stunning sunsets. Sands in spring...
Retracing Cuban heritage in Old Havana

Retracing Cuban heritage in Old Havana

In her café-con-leche-flavored memories, she knew she was of Cuban heritage, but she knew nothing of Cuba. My wife, Eileen Santa Cruz Osinski, grew up in Ybor City, the Cuban-American enclave of Tampa, Florida. Her ethnic identity had none of the bitterness of ideology or revolution, just the sweet, milky mixture of family, food, music and faith. To her, being Cuban meant eating Tio Roque&rsquo...
More airline pilots testing positive for drug use

More airline pilots testing positive for drug use

The number of pilots testing positive for one or more drugs increased in 2015 over the prior five years, though federal officials said the overall number of airline employees testing positive is low. The newspaper’s reporting comes following the March 16 death of Spirit Airlines pilot Brian Halye, who is suspected of overdosing on fentanyl, according to the Montgomery County Coroner’s...
After emergency landing at Hartsfield-Jackson, air traffic controllers who helped get medal

After emergency landing at Hartsfield-Jackson, air traffic controllers who helped get medal

Five Atlanta air traffic controllers who skillfully assisted a pilot of a small plane that had to make an emergency landing at the world’s busiest airport will accept a medal of safety award Wednesday evening. On Feb. 14, 2016, pilot Cathy Lewan was flying a single-engine Cessna 172S to take aerial photos about 10 miles southwest of Hartsfield-Jackson International Airport. Her plane’s...
Kempner: Evicting spring break was the easy part for Panama City Beach

Kempner: Evicting spring break was the easy part for Panama City Beach

One of Florida’s most popular beach hot spots is learning how hard it is to kill its reputation as a college and high school spring break guzzle-a-thon and replace it with something safer. Panama City Beach locals this year thought they found a fresh way to woo Atlantans and others from around the nation to the amazing powdery white sand: three weekends packed with Christian music concerts...
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