NCR CEO steps down citing health concerns


Bill Nuti, the president and CEO of Atlanta-based financial technology company NCR plans to step down citing health reasons, part of a shakeup of executive roles the company announced Thursday.

Nuti, who is based in New York, will remain in his role until a new chief executive is found. He will transition into a consulting role and carry the title of chairman emeritus, according to a news release.

Paul Lagenbahn, the company’s executive vice president over software, has been named chief operating officer. He will replace Mark Benjamin, who resigned to “pursue an opportunity outside NCR.”

The leadership shakeup comes as NCR recently moved into its Midtown Atlanta campus from Gwinnett County and amid the company’s ongoing evolution into a software and services firm from its roots as the inventor of the cash register. NCR has retained the Spencer Stuart firm to complete a search for a new CEO, which is expected to last for a couple of months.

“I woke up every day as Chairman and CEO of NCR never taking for granted the extraordinary honor it is to lead this great company,” Nuti said in the release. “I have always felt immense pride being an employee of NCR. It’s a very special company, with incredible people who work hard every day to serve our customers and build something truly great. I want to thank the people of NCR, past and present, for their dedication, focus, and results.”

Nuti joined NCR in 2005 and arguably made the most consequential change in the company’s history in 2008 when he relocated NCR’s headquarters from Dayton, Ohio, where NCR was founded in 1884, to Duluth.

Then in January 2015, NCR announced plans to build a new headquarters campus in Midtown at Technology Square, a project that ultimately grew to include two towers and more than 5,000 workers.

The company had mulled job cuts in Georgia before making known its plans for relocating to Midtown, The Atlantaq Journal-Constitution reported in February 2015.

NCR’s first Midtown tower opened in January, and the second is expected to open by the end of this year.

During Nuti’s tenure, NCR branched out from its traditional hardware, such as cash registers and automated tellers, to software and the internet-of-things or IoT, which is when machines communicate with one another.

NCR has worked to transform itself into an “omni-channel leader,” helping merchants reach customers seamlessly in store, online and through mobile devices.

NCR has about 30,000 employees. The company reported revenue last year declined by about 6 percent to $2.58 billion compared to 2016, while profits dipped 14 percent to $232 million.

“While I would love nothing more than to continue as CEO, serving as a full-time executive will simply not be feasible in the near future,” Nuti said. He said he was honored to be named as chairman emeritus and “I look forward to keeping an active connection with NCR, while also focusing on my outside boards and, most importantly, spending more time on my health and family.”

MYAJC.COM: REAL JOURNALISM. REAL LOCAL IMPACT.

AJC Business reporter J. Scott Trubey keeps you updated on the latest news about economic development and commercial real estate in metro Atlanta and beyond. You'll find more on myAJC.com, including these stories:

Never miss a minute of what's happening in local business news. Subscribe to myAJC.com.



Reader Comments ...


Next Up in Business

Delta says California wildfires may affect flights at some airports
Delta says California wildfires may affect flights at some airports

Delta Air Lines is warning customers that the California wildfires may affect flights at some airports. Atlanta-based Delta is allowing customers with flights booked to or from Los Angeles, Burbank, Oakland or San Francisco on Monday or Tuesday (Nov. 12-13) to change their travel plans without paying certain change fees. Delta advised passengers to...
UPS Freight workers approve new labor contract, avoiding strike
UPS Freight workers approve new labor contract, avoiding strike

UPS Freight workers have approved a new labor contract, averting the risk of the company’s first strike in more than two decades. The company said it will resume normal operations “and will immediately begin accepting new volume from UPS Freight customers.” During the days leading up to the Teamsters contract vote count on Sunday...
Delta to start Atlanta-Burbank flights
Delta to start Atlanta-Burbank flights

Delta Air Lines announced plans to start flying from Atlanta to Hollywood Burbank Airport next summer. Atlanta-based Delta said the new route will connect Atlanta’s film industry with Hollywood. The twice-daily flights are scheduled to start July 8, 2019. Delta says it will be the only airline to fly nonstop between Burbank and the...
Delta adding de-icing trucks to fleet at Atlanta airport
Delta adding de-icing trucks to fleet at Atlanta airport

Delta Air Lines is adding more de-icing vehicles at Hartsfield-Jackson International Airport, in a move to ease flight delays and cancellations in the winter months. Atlanta-based Delta is adding 20 new de-ice trucks at the world’s busiest airport, where it operates its largest hub. Although snow is rare in Atlanta, when a storm hits...
Justice Department sues UBS over financial crisis
Justice Department sues UBS over financial crisis

U.S. Justice Department officials in Atlanta on Thursday announced a long-awaited, high-stakes lawsuit against a Swiss banking behemoth for its actions leading up to the financial crisis a decade ago. UBS and its subsidiaries had backed more than $41 billion in mortgage loans as part of a series of deals that became “catastrophic failures,&rdquo...
More Stories