Talk of the Town

Talk of the Town is a blog about life in Atlanta. You’ll find features on people, places and events that local people (and the world) are talking about. Plus, you’ll find newsy scoops on things people should be talking about.

Gift cards expire as Toys R Us store liquidation sales continue


If you haven’t redeemed your Toys R Us gift cards, get to your nearest store asap.

On Saturday, Toys R Us gift cards are set to expire

The April 21 expiration date also applies to the company’s Endless Earnings e-gift cards for customers who earned rewards from baby registry purchases.

Toys R Us filed a plan in March to liquidate its business. The plan called for the closure or sale of more than 700 stores in the U.S. 

A recent bid by Isaac Larian, the CEO of MGA Entertainment (makers of Bratz dolls) to buy Toys R Us has reportedly been rejected

Read More: CEO of MGA Entertainment makes formal offer to buy Toys R Us

Liquidations sales began at Toys R Us stores nationwide as early as March 23.

At that time, customers who participated in the company’s various rewards programs were no longer able to earn rewards or obtain rewards that had not already been issued. 

Earlier this week, some customers complained that they were not able to redeem Toys R Us gift cards because of computer glitches. A company spokesperson said they were not aware of any widespread issues that prevented customers from cashing in their gift cards. 

On March 29, the company shuttered the website leaving customers only the option of shopping at the brick-and-mortar stores. 

Related: Neighborhood toy stores thrive in a changing industry

While the most popular toy items at stores have probably been sold, anyone who has not used up their gift cards is advised to do so. All stores are expected to be fully liquidated by June. All merchandise sold during the liquidation is final sale. 

Customers who have questions about products, warranties or rewards, can reach the Customer Service Department at 800-TOYSRUS or 800-869-7787 between 8 a.m. and 11 p.m. Eastern Standard Time.


Reader Comments ...


About the Author

Nedra Rhone has been a features reporter with the AJC for 10 years. She’s written about everything from fashion to food to news.