News and notes from Hartsfield-Jackson, the world's busiest airport

Survey: Biggest frustration with airport security measures is shoe removal rule

As the busy summer travel season begins, a travel agency company has released a survey of travelers asking what airport security measure they'd most like to eliminate.

The top response: Removal of shoes, with 27.3 percent of respondents saying they would most like to eliminate that security measure, according to the survey by Travel Leaders Group.

Nearly 20 percent said they'd like to eliminate extensive pat-downs.

About 19 percent also said they'd like to get rid of the limit on liquids in carry-on baggage.

And 6 percent said they'd like to eliminate the laptop removal rule.

But 20.8 percent of respondents said none of the security measures should be eliminated.

It's worth noting that travelers who go through expedited screening in TSA PreCheck lines get a chance to avoid some of the requirements, by keeping their shoes on and keeping their laptops and permitted liquids in their bags. Applying for TSA PreCheck costs $85 for a five-year membership.

Of the survey respondents, about 39 percent said they are enrolled in PreCheck, while 2.1 percent said they had enrolled in private security line service Clear.

Overall, 67.7 percent of those responding to the survey said they are satisfied with airport security, an improvement over last year when long lines plagued airport security checkpoints in Atlanta and elsewhere.


PreCheck an option to tackle long security lines

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Clear launches speedy security option at Hartsfield-Jackson

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How to use the new automated security lanes at Hartsfield-Jackson Of all of TSA's security measures, the shoe removal rule is the one that frustrates travelers the most, according to a survey.

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About the Author

Business reporter Kelly Yamanouchi covers airlines and the airport.