News and notes from Hartsfield-Jackson, the world's busiest airport

New Delta seats at Hartsfield-Jackson raise hard questions

As Delta Air Lines renovates its gate areas at Hartsfield-Jackson International Airport, one feature is gaining unexpected attention: Seats that some passengers say are too hard and uncomfortable.

The new seats are made of a solid black polyurethane material, making them durable and easy to clean.

Some travelers say the collateral damage is their behinds.

“I was sitting there for like half an hour, and I just kept feeling more and more uncomfortable,” said flier Shelli Godfrey, who also quipped in a tweet: “Did you want to make plane seats more inviting?”

Memphis traveler Craig Smither called Delta “a great airline I have flown for years and will continue to fly,” but added, ” I just don’t get those hard plastic seats.”

He wrote in a tweet that “Delta has the most uncomfortable seats at the Atlanta airport,” adding that the airline “should make the senior management use them for desk chairs.”

For more on the benefits of the new seats and what travelers have to say about them, read the full story on MyAJC.com.


New Delta seats at Hartsfield-Jackson raise hard questions

Delta modernizing gate areas at Hartsfield-Jackson

Reader Comments ...

About the Author

Business reporter Kelly Yamanouchi covers airlines and the airport.