LAS VEGAS (AP) — In the hypercompetitive world of Las Vegas tourism, the staples of hotel-room technology — a phone on a nightstand and a flat-screen TV — aren't cutting it anymore.
Guests at some Sin City casino-hotels can get towels, food and toiletries delivered to their rooms with just a text. They can also use tablets to control room features like lights and temperature.
Hotels in Las Vegas aren't the only ones using technology in a push to attract ever-more-demanding guests and keep them coming back. But what sets them apart is the volume of guests they handle, which can test the technology.
Robert Rippee, director of the Hospitality Lab at the University of Nevada, Las Vegas, says companies are trying to become more relevant to a younger, tech-savvy demographic.
