You have reached your limit of free articles this month.

Enjoy unlimited access to myAJC.com

Starting at just 99¢ for 8 weeks.

GREAT REASONS TO SUBSCRIBE TODAY!

  • IN-DEPTH REPORTING
  • INTERACTIVE STORYTELLING
  • NEW TOPICS & COVERAGE
  • ePAPER
X

You have read of premium articles.

Get unlimited access to all of our breaking news, in-depth coverage and bonus content- exclusively for subscribers. Starting at just 99¢ for 8 weeks

X

Welcome to myAJC.com

This subscriber-only site gives you exclusive access to breaking news, in-depth coverage, exclusive interactives and bonus content.

You can read free articles of your choice a month that are only available on myAJC.com.

Air Canada accused of bumping 10-year-old from overbooked flight


Air Canada is the latest airline coming under fire for bumping a passenger on an overbooked flight.

But this time, according to the Vancouver Sun, the passenger in question was 10 years old and the only member of his family barred from the trip.

>> Read more trending news

Brett Doyle had purchased tickets for him and his three family members months ago for a trip from Charlottetown, Prince Edward Island, to Costa Rica.

But when he tried to check in and select seats the day before their vacation this month, he was unable to select a set for his 10-year-old son. They spent hours on the phone with Air Canada to correct the issues, then drove to the airport, only to be told the flight was overbooked.

Doyle said he was told by an Air Canada agent that 34 tickets were sold for the 28-seat flight, but that it was unlikely that six passengers would miss a flight over spring break, according to The Vancouver Sun.

They then drove to Moncton to get another flight to make their connection to Costa Rica in Montreal, CBC reported.

That flight was canceled. They then drove to Halifax, staying overnight in a hotel, to be able to get to their final destination.

An airline spokesperson said that companies use a computer algorithm to look at patterns where customers book flights and don’t show up. Isabelle Arthur told The Vancouver Sun that even though Air Canada sells fewer seats than the prediction, there are still times that flights are overbooked and passengers must be moved to a different flight.

Arthur said that children under the age of 12 are usually seated with family, but there was a miscommunication in this case because the airline wasn’t directly dealing with the Doyle family.

Doyle said that Air Canada offered him a $2,500 voucher and may pay for the expenses incurred. The voucher expires in a year.

Click here to read more.


Reader Comments ...


Next Up in Nation & World

A short history of presidents' complicated relationship with the 100-day milestone
A short history of presidents' complicated relationship with the 100-day milestone

On Friday morning, Donald Trump had something to say about his first 100 days. In a tweet, he wrote "no matter how much I accomplish during the ridiculous standard of the first 100 days, & it has been a lot (including S.C.), media will kill!"   That tweet, which appears to recognize his nomination of Neil Gorsuch to the Supreme...
Clerk can’t read robber’s note because of messy handwriting, police say 
Clerk can’t read robber’s note because of messy handwriting, police say 

A robbery suspect’s handwriting was so undecipherable that a store clerk handed the demand note back to the man Thursday and asked him to read it, police said. Dion Taylor walked into a Family Dollar around 7:30 p.m. and handed the clerk the note, according to WKBN. The clerk handed it back to Taylor when he could not understand what was...
Bill Clinton tweets about ‘bugged’ Clinton Center, pokes fun at Trump
Bill Clinton tweets about ‘bugged’ Clinton Center, pokes fun at Trump

  Former President Bill Clinton took a jab at President Donald Trump on Sunday with a Twitter photo of himself next to a giant bug sculpture outside the Clinton Presidential Library and Museum in Little Rock, Arkansas. “BREAKING: We just learned that the @ClintonCenter has been bugged,” Clinton tweeted with the photo. Clinton...
Man indicted on felony charge after violent argument over biscuits
Man indicted on felony charge after violent argument over biscuits

An Alabama man has been indicted on a felony domestic violence charge for a September 2016 argument over biscuits that turned violent. Billy George Phillips II, 33, of Hartselle, was arrested Thursday on a charge of domestic violence by strangulation or suffocation, the Morgan County Sheriff’s Office reported. In Alabama, that charge is...
Lawyer for United passenger now represents passenger in American Airlines incident
Lawyer for United passenger now represents passenger in American Airlines incident

The lawyer representing the man who was video recorded being dragged off a United Airlines flight is now representing the mother who was involved in another incident — this one aboard an American Airlines flight.In an appearance on the "Today Show," Thomas Demetrio said he was contacted by the mother who was recorded on video crying...
More Stories