Delta cares little for passenger safety
Let me get this straight: Delta Air Lines allowed a military service member to board a plane with a “chocolate lab pointer mix emotional support” dog that was untrained, unrestrained, and not muzzled — and to sit on his owner’s lap in the middle seat from Atlanta to San Diego, California? (“Support dog repeatedly bites Delta passenger,” News, June 9) At least the dog attacked the man in the window seat before takeoff. Had the dog waited until they were 30,000 feet in the air, the victim might have bled to death before they could have landed. I cannot imagine the terror and the pain he suffered, unable to escape a dog that wanted to kill him. What is wrong with officials that nobody thought this was a bad idea? Trained service dogs certainly are necessary, but “emotional support animals” such as a pig someone tried to claim, seems to be more of a scam to get their pets a free ride, and to heck with other passengers who have to put up with them even to the point of fearing for their lives.
JUDITH MCCARTHY, ATLANTA
DeKalb taxpayers are not ‘customers’
I received a letter in the mail recently from Michael Thurmond, the CEO of DeKalb County. The letter contained information about the water billing crisis in DeKalb County and what Thurmond is doing about it. Actually the information contained in the letter was quite useful for those who’d received high water bills. The problem I had with the letter was that it started: “Dear Valued Customer.” First, I am not Thurmond’s customer; I am a DeKalb County homeowner and taxpayer. Thurmond is my employee … nothing more, nothing less. The bigger problem with having a “CEO” as the senior administrator of the county is that the “CEO” wants to be treated like one, as though we are all his employee underlings, minions or, in this case, customers. That is not the relationship the taxpayers and residents of DeKalb County need to have with their elected and appointed officials.
DAVID PORTER, DORAVILLE
